Mobile Application & Website
A comprehensive cloud-based field service Customer Relationship Management Platform for B2B, B2C & D2D pest control services.
We have built a single-stop CRM platform that helps pest control services businesses to manage their employees, services, customers, and accounts all under one roof. The platform allows businesses to streamline their operations, organize personnel and their tasks to provide door-step pest control remedies in a super structured manner like never before. It is a single end-to-end solution for pest control services to digitally manage their sales and operations quickly & easily.
Acquiring & managing clients made simple and quick. Sales teams can use maps to discover new leads, acquire new customers, and manage services for existing customers. Improved lead management avoids repetition of sales visits, thus saving time & resources. Sales reps can manage and nurture leads more efficiently by in-app lead status updates and tracking through maps.
Automated smart routing based on the geographic flow of customers' location. The platform systematically assigns tasks for each calendar day based on the service requirement and location of the service. Furthermore, the platform automatically calculates and generates the optimal map route for technicians to follow to complete all the day's tasks efficiently while reducing time in transit.
In-app easy signing of pre-service contracts and appointment booking through the sales app to achieve speedy client acquisition & service delivery. Swift invoicing feature in the technician app allows instant generation invoices after service completion, taking into account the extent of services availed, usage of materials like chemicals and other important billing details.
The platform gives access to comprehensive reports with detailed analytics for sales, operations, and more. The reports include extensive actionable data based on numerous metrics & parameters available in both web as well as sales app.
Fully automated communication for operational ease. Receive notifications for all business updates such as leads, lead status, sales, upcoming services, and much more within the web app and mobile apps Customers receive regular service updates and alerts sent via email and SMS.
PHP
Laravel
React.js
MySQL
HTML
CSS
Jquery
Javascript
AWS
Google MAP
Location services
Twilio
Zignuts developed a custom CRM designed to solve the challenges and achieve business goals that are unique to the pest control services industry. The solution not only includes a CRM for the client itself but also a white label CRM that other smaller service providers can use to optimize their own sales and services operations.
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