IT Business Analyst
Key Responsibilities
Requirement Gathering & Analysis
- Collaborate with clients, internal teams, and stakeholders to gather,document, and validate business requirements.
- Analyze and map business processes, identify improvement opportunities,and propose feasible IT solutions.
- Translate business needs into functional and technical specifications.
Pre Sales Activities
- Assist the sales team with requirement scoping feasibility assessments and effort estimations.
- Prepare proposals presentations and product demonstrations tailored to client needs.
- Draft Scope of Work SOWs and requirement based documentation.
Post Sales Project Support
- Support project delivery teams by ensuring clear understanding of requirements and scope.
- Assist in preparing and maintaining Business Requirement Documents BRD Functional Requirement Documents FRD and user stories.
- Conduct workshops client demos and requirement walkthroughs.
- Facilitate communication between technical teams QA and business stakeholders.
Team Collaboration and Coordination
- Collaborate with project managers developers designers QA testers and other stakeholders on a day to day basis.
- Check and track status updates regularly to ensure timely delivery of tasks.
- Coordinate with cross functional teams to resolve blockers and ensure smooth workflow.
- Act as a bridge between business stakeholders and technical teams to align expectations and deliverables.
Documentation and Analysis
- Develop and maintain wireframes process flow diagrams and mockups for clarity.
- Prepare project documentation meeting notes and reports to track requirements and progress.
Quality Assurance
- Participate in UAT User Acceptance Testing by preparing test scenarios validating outcomes and ensuring solutions meet business requirements.
- Report defects track resolutions and ensure timely closure.
Minimum Requirements
- Bachelors degree in Information Technology Computer Science or related field.
- Minimum 2 years of experience as a Business Analyst in an IT services or product company.
- Strong knowledge of requirement elicitation techniques process modeling and documentation.
- Proficiency in tools such as MS Office Suite Excel Word PowerPoint JIRA Confluence Trello or similar.
- Experience with Agile Scrum methodologies.
- Excellent verbal and written communication skills to interact with clients and internal teams effectively.
- Experience in creating BRDs FRDs wireframes user stories and flowcharts.
- Familiarity with software development lifecycle SDLC and QA processes.
- Exposure to pre sales support activities including proposal drafting and client presentations.
- Ability to multitask manage priorities and work in a collaborative environment.
- Exposure to AI ML enabled tools.
What We Offer
- Competitive salary and performance based benefits.
- Opportunity to work on diverse global IT projects.
- Professional growth through learning and exposure to advanced technologies.
- Collaborative innovative and inclusive work environment
